Privacy Policy

Last updated: April 28, 2026

SongMade4You ("we", "us", "our") respects your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website and Services. We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

By using the Services, you consent to the collection and use of your information as described here.

Information We Collect

We collect the following categories of personal information:

• Contact details: name, email address, billing address.
• Payment information: processed by Stripe — we never see or store your full card number. We receive only confirmation of payment and the last four digits of your card for our records.
• Order details: the recipient's name, your relationship to them, the occasion, and the personal stories, qualities, and memories you share to help us craft the song.
• Communications: any messages you send us via email or contact forms.
• Technical data: IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies.

How We Use Your Information

We use your personal information to:

• Process your order and create your custom song
• Send order confirmations, delivery notifications, and customer support communications
• Send promotional emails about new offerings, discounts, and SongMade4You news (you can opt out at any time using the unsubscribe link in any email — required by Canada's Anti-Spam Legislation, "CASL")
• Improve our Services, troubleshoot issues, and prevent fraud
• Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We share it only with trusted service providers who help us operate the business:

• Stripe — payment processing
• Supabase — order and song file storage
• Resend — sending transactional and marketing emails
• Vercel — website hosting

These providers process your data on our behalf under their own privacy policies. We may also disclose information when required by law, to enforce our Terms, or in connection with a business transfer (such as a merger or acquisition).

Cookies and Tracking

Our website uses cookies and similar technologies to remember your session, analyze how the site is used, and improve performance. You can disable cookies in your browser settings, but some features of the Services may not work properly without them.

Your Rights

Under Canadian privacy law, you have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Withdraw consent for marketing communications at any time
• Request deletion of your personal information, subject to legal retention requirements
• File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated

To exercise any of these rights, email us at support@songmade4you.com.

Data Retention

We retain your personal information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically kept for at least 7 years for tax and accounting purposes, as required by Canadian law.

Data Security

We use industry-standard security measures including SSL encryption for data in transit and access controls for stored data. However, no system is perfectly secure. You acknowledge that providing information online carries inherent risk, and we cannot guarantee absolute security.

Children's Privacy

The Services are not intended for users under 18 (or the age of majority in your province). We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us so we can delete it.

International Users

SongMade4You is based in Canada. If you access the Services from outside Canada, your information may be transferred to, stored in, and processed in Canada and the United States (where some of our service providers operate). By using the Services, you consent to this transfer.

Changes to This Policy

We may update this Privacy Policy occasionally. The current version will always be posted on this page with a "Last updated" date. For material changes affecting how we use your information, we will provide additional notice (such as an email) where required by law.

Contact

Questions about this Privacy Policy or your data? Email us at support@songmade4you.com.